Medical practices
Dental, therapy, specialty, and primary care offices with a schedule to keep and a practice management system that has to work every morning.
Healthcare managed IT services in Orlando, Tampa, St. Petersburg, and Miami.
What the day is like
The schedule opens at seven and the check-in computer has to be up. Your Concierge Team knows which system your practice runs on, which vendor to call, and which workstation is the one in the hallway that always gets unplugged. When something breaks, you reach out any way you like and someone who knows the office takes it from there.
The plan most practices choose
Complete with Security + Compliance. Everything in Complete, plus patient records kept and protected the way HIPAA requires, and the proof when the auditor or the insurer asks. Practices that take a lot of cards or run several locations add Frontline for people who work from a phone or a shared tablet.
The rules we work to
HIPAA, PCI-DSS, FIPA. Encrypted email for referrals, records, and anything a patient would not want forwarded.
Questions people ask
Plain answers.
Our practice management system is the whole business. Do you know it?
Protected Trust knows which system your practice runs on, the vendor behind it, and the workstation it depends on. When it is down, the call to the vendor is ours.
Can you set up a new provider before Monday?
Yes. Computer, mailbox, access, and the practice management login, ready on Friday.
Do people on a shared tablet need a full plan?
No. Frontline covers people who work from a phone or a shared tablet at $30 per person, per month, with the same protection and training as everyone at a desk.
Is encrypted email included for a medical practice?
Yes, for referrals, records, and anything a patient would not want forwarded. It works from Outlook, and the recipient needs nothing.
Let's talk
Thirty minutes with a real person.
Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.
Reach out, any way you like. A real person will answer.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.