Government
Municipalities, districts, and agencies with public records to keep, residents to serve, and rules that do not bend.
Government IT services in Orlando, Tampa, St. Petersburg, and Miami.
What the day is like
A clerk's office, a utility, a police department, a special district: public records that have to be kept and produced, systems residents depend on, and a budget cycle that does not move. Your team knows the records rules, the vendors behind your systems, and the board meeting that cannot be interrupted. When a records request arrives, what you need is findable.
The plan most agencies choose
Complete with Security + Compliance: records retention and legal hold, sensitive data labeled and protected, an audit trail, and sign-ins watched for impersonation and stolen credentials. Encrypted email built for CJIS, used by law enforcement agencies across the country.
The rules we work to
CJIS for agencies that touch criminal justice information. Florida's public records law and your retention schedules. PCI-DSS where payments are taken. FIPA. SOC 2 on our side.
Questions people ask
Plain answers.
Do you meet CJIS?
Protected Trust's encrypted email is built for CJIS and used by law enforcement agencies across the country, and the controls for agencies that touch criminal justice information are part of Security + Compliance.
Can you handle a public records request?
The records are kept to your retention schedules and findable when a request arrives, with a legal hold when one is needed.
Does maintenance interrupt the board meeting?
No. Maintenance is scheduled around it, and someone who knows the room is reachable during it.
How is a government client billed?
The same plain invoice as every client: one line for the plan and the Microsoft licenses as their own lines, which fits a budget cycle that does not move.
Let's talk
Thirty minutes with a real person.
Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.
Reach out, any way you like. A real person will answer.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.