Concierge IT support
Concierge IT for Business is your own IT team. You reach out, someone who already knows your environment takes care of it, and whatever you bring us is ours until it is finished.
Reach out, any way you like. A real person will answer.
The Protected Promise
Three things you can hold us to.
Your own IT team, by name
They know your name, your people, and your setup, and the whole company stands behind them. You never start over with a stranger.
From the founder
In 2004 I started Protected Trust with one idea: treat people the way you would want to be treated, know them by name, and be excellent at a few things without ever changing them.
When something goes wrong, you should not have to figure out who to call, how we are organized, or explain yourself twice. You reach out, and someone who knows you takes care of it. And whatever you bring us is ours until it is finished.
Ingram Leedy, Founder and CEO · Read our story
Why people call us
Your insurance renewal or an audit asked for things nobody could show.
A new CFO or controller is looking at every vendor.
The person who handled your IT is leaving.
Your IT company was bought, and the people you knew are gone.
You had a security incident, or a firm like yours did.
You grew, moved, or added a location, and what you have stopped fitting.
If one of these is you, you did not choose badly. Nobody had shown you what good looks like.
Let's talkFrom our clients
One example that says a lot about their commitment happened on a Friday night when our CEO’s mailbox had a critical issue. Instead of pushing it to the next business day, their team stayed late on a Friday night and worked with us until the issue was completely resolved.
Marcelo O.on Google
Chris Bridges always provides white glove support and resolves my issues quickly.
Bradley B.a client for almost 20 years · on Google
Chris M. shows up with a smile and quickly addresses any issues we are having.
Mary K.on Google
What happens when you switch
Who we are for
Medical practices. Law firms. Accounting and financial firms. And the businesses around them.
Not everyone. We are not the least expensive option, and we are not trying to be. We would rather be the firm those practices mention to each other.
Community
Let's talk
30 minutes · video or phone, your choice
Tell us what is going on with your technology. We will listen, ask a few questions, and tell you honestly whether we are the right fit. No slides, no pitch.
Pick a timeYou will talk with Pedro, Bill, or Leah, whoever is free first. The whole company is behind them.
863-594-1141. Or hello@protectedtrust.com, if email is easier.
Questions people ask
$125 per person, per month. Everything that is in the price, and everything that is not, is on the pricing page.
Yes. They stay the person your company calls. They are just no longer the only one. Same plans, same price.
You reach out any way you like. Someone who already knows your setup picks up, and it is ours until it is finished.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.
Yes. We work to SOC 2, HIPAA, PCI-DSS, GLBA, the FTC Safeguards Rule, IRS Publication 4557, CJIS, and Florida's FIPA, and we can show you how.
You do not make the awkward call. We contact your current provider, handle the paperwork, and manage the handover.
