Healthcare
The front desk never waits on hold. Your practice has a team that knows your people, your systems, and your schedule.
Managed IT services for healthcare in Orlando, Tampa, St. Petersburg, and Miami.
What the day is like
When something stops working, someone who already knows the office picks up. When a laptop is lost, we wipe it and hand you the next one. When your EHR vendor needs a change on your side, we make the call and you are not the go-between. When a new provider starts Monday, their computer, their mailbox, and their access are ready Friday.
The plan most practices choose
Complete with Security + Compliance: the same team, plus the records and the proof your auditors ask for. Patient information labeled and protected wherever it goes, records kept as long as HIPAA requires, risky sign-ins stopped even with the right password, and an audit trail you can hand over. Encrypted email for anything that has to leave the practice, built and run by us.
The rules we work to
HIPAA, with a signed business associate agreement. PCI-DSS where you take cards. Florida's FIPA. We are SOC 2 compliant, and we can show you how.
Questions people ask
Plain answers.
Will you sign a business associate agreement?
Yes. A signed business associate agreement is part of starting with any practice that handles patient information.
Do you work with our EHR vendor?
Yes. When the EHR vendor needs a change on your side, Protected Trust makes the call, and you are not the go-between.
What happens when a laptop with patient information is lost?
It is wiped before anyone can open it, and a loaner is at the office while the replacement is on its way.
What does IT support cost for a healthcare practice?
$125 per person, per month, plus Security + Compliance at $30 per person for the records and the proof HIPAA asks for, plus your Microsoft licenses. The pricing page has every line.
Let's talk
Thirty minutes with a real person.
Tell us what's going on with your technology, what's working and what isn't. We'll listen, ask a few questions, and tell you honestly whether we're the right fit. No slides, no pitch. If we can help, we'll say how. If we can't, we'll point you to someone who can.
Reach out, any way you like. A real person will answer.
Based in downtown Winter Haven since 1996, with offices in Orlando, Tampa, St. Petersburg, and Miami, serving businesses across Florida.